Showing posts with label website review. Show all posts
Showing posts with label website review. Show all posts

Friday, 22 June 2012

Henry V at the Globe

Saw a terrific production of Henry V at the Globe on Wednesday. Unusual - but really no reason - to have a female chorus. And when she said 'this wooden O' (about thirty seconds in) my eyes filled with tears to think that once again it was literally true.

I didn't know the actor - we don't really watch television apart from the odd thing on iPlayer - but Henry himself was terrific. He was very good at conveying the physical effort: lots of wiping of brow, wincing at bruised hands, and so on. And good at doing the thinking between scenes, so they developed without words. And those tricks like coming in before the other person has stopped - because you're not meant to know exactly how much the other person is going to say. But more importantly, he brought the words to life and said them as though he understood them, and they were relevant, without losing the poetry. The set pieces were truly inspiring - I felt moved to cheer louder than I ever have at the Globe, and standing in the yard is a great inducement to cheering. I wanted to boo the French, too, but nobody else did. (I also laughed at a few jokes that nobody else did - not use whether that betokens great subtelty in my understanding of Shakespeare's lanugage, or simply reflects how many of the audience don't have English as a first language.)

The actor playing Katherine was lovely in her first scene, but almost the only quibble I had with the production was that she didn't yield enough to Henry's courting. I'm sure you could make a strong case that the character wouldn't; but dramatically, I felt it needed her surrender as a princess to reflect the surrender of the country. But I like the way that the concluding dance often supplies a consummation that hasn't had quite enough time to play out in the drama. That's one of the many things I like about the Globe.

Another is the interval treats. They've always done nice nibbles and things. This time there were very classy burgers, and some good-looking frankfurters. Cider at £5.90 a bottle seemed a bit much, though.

What I don't like is the website, which in the many years I've been using it has never had some fundamental usability flaws fixed. Find the play you want to see, find the date you can go, click Book tickets.... and start again from scratch. Do you want the Theatre, Education, Globe on tour? Oh, come *on*! It's as rubbish a user journey as you could hope for.. What could be worse than taking a user who's made a decision to buy, and forcing them two steps back in the process?

Get over that hump and you face a larger one. Your £5 ticket has a £2.50 transaction fee. Splutter! Some theatres - such as Cambridge Arts Theatre - host outside productions, and the booking fee is the only way to get their percentage - apparently, though it's another one of those things that you'd have thought they could equally just bloody well sort out among themselves, frankly. But the Globe has its own company and does its own productions. It has the same layout and ticket prices for every single play, so far as I know, so there's no reason why the ticketing process should be so frightfully complicated that it has to be subcontracted to an outside agency who'd have to take their rake-off. So why the fifty percent surcharge?

I asked at the box office when I collected my ticket, and the person there said "It's a transaction fee." For what transaction, I asked - using a credit card? That's only ten percent. "It's a transaction fee."But you don't have a ticket agency - "It's a transaction fee." (At this point the person next to me said "It's not worth it, they're just robots.") The staff member said "You don't pay it if you book by phone." And I said "WHAT??? I phone you up and use up your time and I don't pay, or I do it all by myself and you charge me a whacking great fee? What the hell are you doing?" "It's a transaction fee."

So there you are. Don't use their website: it costs fifty percent more than talking to a human being. Insane. And how stupid, that such a great institution should have one big fat lump of idiocy that sours the whole experience - which, apart from that, is stupendous.

Sunday, 3 August 2008

Timewasters

Much kudos to Russell T for resolving his cliffhanger in the first twenty seconds of the next episode. That man has style. The conclusion was a real stonker - A and I were both in tears as the doctor left an uncomprehending Donna behind. It all reminded me of a recent mailing list discussion -- probably on the Diana Wynne Jones list, which is by far the nicest list I've ever been on, consisting soley of intelligent, witty, people writing beautifully about relevant subjects and being nice to each other - on the nastiness of the device whereby everyone's memory is wiped at the end of the adventure. The consensus was that it renders the whole story pointless if the characters remember nothing, and it thereby insults the emotional investment you've made as a reader. We didn't agree with that chap in Susan Cooper's The Silver Tree who (SPOILER SPACE) has his memory wiped for him as an act of kindness, either. Anyway, I thought Russell T very adequately demonstrated why it's such a bad thing: the death of the character, in fact.

I've been wasting time online. I can't remember how, but I've stumbled on a lovely blog that dissects some of the very silly comic strips in US papers. Partly I just love his writing style; but the fascination is also in the sheer weirdness of the strips themselves. The blog is Comics Curmudgeon; to see the strips, you can build your own page at the Houston Chronicle's site. From Comics Curmudgeon, I found myself at Judge a book by its cover, a collection of truly dreadful cover art including my all-time favourite cock-up. From there I ended up wasting most of a day at Photoshop disasters: hynotically awful.

Monday, 13 August 2007

Nine months in, nine months out

Oh dear, it's been ages. Ah well. Sasha is now nine months old, which is nicely symmetrical. Our little prodigy has now been introduced to Shakespeare: we went to see Othello at the Globe last week. Slightly fraught, as you really can't prevent the occasional squawk and it's really quite a quiet, domestic play: lots of scenes with only two or three people in. [Info added much later - you can take babes in arms to the Globe, which is brill and authentic of them, so I took Sash in a sling. Which did, after a bit, hurt. Quite a lot. But it was worth it.]

Very good, I thought: I was interested in seeing Tim McInnerny as Iago as I only know him from Blackadder. He was certainly a change from the simmeringly evil Iagos you sometimes see: very obviously making it up as he went along rather than having some fiendish masterplan, which makes perfect sense when it's pure luck that he gets his hands on the handkerchief. As ever, the strangulation scene was absolutely vile, though not quite as awful as a Cheek by Jowl production I saw years ago in Cambridge, where Othello was really huge and Desdemona tiny, and he lifted her right off her feet. Urgh. I don't think I'd quite clocked before just how far Othello falls: he actually tries to protest his innocence to Aemilia after she's found him with Desdemona's corpse. At that point he really has lost every ounce of his integrity. A nasty, nasty play: A and I were both in tears afterwards.

I really must try to write about things while there's still time to encourage you to go and see them, though.

A few bits and pieces I've been meaning to post... If you're interested in creative writing, and particularly if you're writing spec scripts for TV (no, I've never met anyone who is, either), check out Jane Espenson's blog. She's a writer for Buffy (yes, and I found the link to her site reading footnote number 62 of the Wikipedia article on Buffy, so how sad am I? (Very, very sad, I know, what the hey.) She's very sweet and very funny, and a lot of what she says is interesting even if you're not writing spec scripts.

Also an article in The Onion which I think may be my second favourite of all time. Women Now Empowered By Everything A Woman Does. It's so bloody true. "Shopping for shoes has emerged as a powerful means by which women assert their autonomy," says an expert... If you've never come across the Onion, do give it a try: It's very American, and very funny: really cynical, and very well written. Oooh, look! They still have my favourite article of all time. Isn't the internet jolly? This one is possibly the most over-the-top bit of prose I've ever encountered. Love it to bits. It's called This New Toilet Paper Is So Soft And Absorbent! Don't read it if you have an aversion to toilet humour is all I can say. Sample line: errr, actually, it's just too disgusting to quote, and the cumulative effect is a large part of it. Still I can assume you're not easily offended if you've read my birth story, right?